For agencies

Work every lead, then prove what you delivered.

Leads from ads and portals, a team of telecallers, recorded calls, site visits and a clear report for every developer you sell for — in one system.

LeadsCampaignsTelecallersCallsVisitsClientsReporting
Clients

Several developers’ projects, without mixing them up.

Each developer’s project keeps its own campaigns, callers and numbers. Nothing from one client’s project turns up in another’s report.

Projects you sell forSample data
Client · projectLeadsVisitsBooked
Skyline Residency · Developer A2BHK Meta · 3BHK Meta803629
Riverview Enclave · Developer BGoogle Search · 99acres sheet412315
Green Acres · Developer CHousing.com sheet · Website268182
Leads & campaigns

What happens to a new lead in the first few seconds.

Meta lead ads connect directly. 99acres and Housing.com leads come in through their exports into Google Sheets or through a campaign’s lead link. Walk-ins are added from the phone.

Meta lead adsGoogle Sheets99acresHousing.comWebsiteWalk-insManual

From enquiry to a caller’s list

  1. New leadMeta · 3BHK form
  2. Duplicate detectionMatched by phone number
  3. Existing buyer?Linked if already known
  4. Campaign attributionNew / existing / repeat
  5. Project assignmentSkyline Residency
  6. Assigned telecallerBy project and campaign access
  7. Follow-upFirst-call task created
This quarterSample data
1,284enquiries
742New
384Already known
158Repeat enquiries
CampaignLeadsUniqueRepeatVisits
2BHK Meta4823919134
3BHK Meta3212784328
Google Search1981772131
See how campaign intelligence works →
Telecallers

Every caller knows their list — and who to call next.

Leads are shared round-robin across a campaign’s callers. Each caller starts the day with a list that says why each call matters — overdue follow-ups, calls due today, visits to confirm.

PDPallavi DekaSkyline Residency
64Calls
41Connected
33Buyers reached
58Recorded
Today · sample data
RKRupam KalitaRiverview Enclave
52Calls
30Connected
26Buyers reached
49Recorded
Today · sample data
SBSneha BorahGreen Acres · Skyline
47Calls
29Connected
22Buyers reached
44Recorded
Today · sample data
Today’s callsSample data
Rahul SharmaFollow-up overdue · family discussion
Call
Priyanka BoraPayment discussion · Demand #3
Call
Amit DasSite visit confirmation · Sat 11:00
Call
Call→Recorded→AI summary→Next task created
Calls

Know what was said on every call — without listening to all of them.

Recordings from the phone’s own recorder upload by themselves and land on the right lead. Each call is transcribed in Assamese, Bengali, Hindi or English, with a summary, key points, next steps and the buyer’s mood.

CallRecording uploadedTranscriptSummary & next step

If a transcription or summary fails, the call says so. Nothing is made up to fill the gap.

Explore calls
Sample call
01:48
Callerनमस्ते, मैं स्काईलाइन रेजीडेंसी से बोल रहा हूँ। परिवार से बात हो गई?
Buyerहाँ, सबको 3 BHK पसंद आया है।
Callerबढ़िया! क्या आप शनिवार को साइट देखने आ सकते हैं?
SummaryWants a 3BHK. The family has agreed; open to a visit.
Buyer mood● Positive · keen to see the flat
Next actionConfirm the Saturday site visit
Site visits

Every visit ends with a result.

Scheduled, confirmed, rescheduled, completed, no-show or cancelled — and the lead’s stage moves on after the visit.

After the visit · Sat 11:00 · sampleWhat happened with Priyanka Bora?
Realty Desk does nextThe lead moves to negotiation and the manager can see it.Visible on the lead, the caller’s task list and the site-visit report.
Reporting

Show what you delivered, in words a developer understands.

Per project, per campaign and per telecaller. Download as a PDF or a spreadsheet and send it to the developer.

47 leads haven’t had a follow-up in 48 hours.Follow-ups
Skyline Residency generated 38% of site visits.Projects
₹32L remains outstanding across 19 buyers.Collections
2BHK Meta brought the most qualified enquiries.Campaigns
Explore analytics
FAQ

Questions agencies ask first.

Can an agency run projects for several developers in Realty Desk?

Yes. Each project has its own campaigns, callers and numbers, so you can sell for several developers side by side and report on each project separately.

Can a telecaller see leads from projects they don’t work on?

No. Access is given by project and campaign in Team. A telecaller sees only the leads, calls and visits of the projects and campaigns ticked for them.

How do we report to a developer?

Analytics shows leads, sources, calls, site-visit results and bookings per project and per campaign, in plain language. Download it as a PDF or a spreadsheet (CSV) and send it.

Do telecallers need special phones to record calls?

No. Realty Desk uses the Android phone’s own call recorder. The Realty Desk app picks recordings from a connected folder and uploads them to the right lead by phone number.

Coming next · not live yetWhatsApp automationConstruction OSCommandSee what’s new →

Your real-estate operation has enough moving parts. They shouldn’t live in different systems.

See a lead enterget calledbecome a site visita bookingmove into collections