AI

AI that works inside the operation.

Not a chatbot bolted on the side. Realty Desk’s AI sits where your team already works — before a call, after a call, and when an owner has a question.

Here is exactly what it does, what isn’t live yet, and what we deliberately don’t use AI for.

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01

Before the call

AI prepares the caller with the last conversation and one objective for today.

02

During the operation

AI turns what buyers say — in their own language — into structured notes.

03

After the call

AI summarises the call, reads the buyer’s mood and suggests the next step.

04

Across the business

Ask Realty Desk a question in plain words and get the answer from your own data.

Transcription · summary · next steps

Every recorded call becomes a summary you can act on.

RecordingTranscriptSummary + key pointsNext stepsBuyer mood
Sample call
01:48
Callerनमस्ते, मैं स्काईलाइन रेजीडेंसी से बोल रहा हूँ। परिवार से बात हो गई?
Buyerहाँ, सबको 3 BHK पसंद आया है।
Callerबढ़िया! क्या आप शनिवार को साइट देखने आ सकते हैं?
SummaryWants a 3BHK. The family has agreed; open to a visit.
Buyer mood● Positive · keen to see the flat
Next actionConfirm the Saturday site visit
After the callSample call
Rahul Sharma · 03:26Transcribed from Hindi
SummaryThe family has agreed on a 3 BHK at Skyline Residency. Rahul wants to see the flat before deciding and asked about the payment plan.
Key pointsBudget around ₹85LPrefers a higher floorAsked for the EMI plan
Next stepsBook the Saturday visit · send the EMI plan
Buyer mood● Positive · keen to see the flat

Built for Indian conversations.

Assamese · Bengali · Hindi · English

Before you call

The caller knows the story before they dial.

Before a follow-up call, AI writes a short brief: what the buyer said last time, including the latest notes, and one thing to do now. It updates as new calls and notes come in — on the web and on the phone.

See the Calls section
The rest of the AI

Two more that work today, and one that isn’t live yet.

Buyer mood on every summarised call, Ask Realty Desk for owners and managers — and the AI Qualifier, which is waiting on WhatsApp automation.

Buyer moodSample data
PositiveKeen to see the flat this weekend.
NeutralComparing with another project; asked for the price list.
NegativeUnhappy the booking amount went up since the last call.
Always a mood and a reason — so a manager can see why, not just a colour.
Ask Realty DeskSample answers
How many leads came from Meta this month?
412 leads came from Meta lead ads this month — 298 new, 81 already known and 33 repeat enquiries.From: Leads · Campaigns · your own data
Try a question
AI QualifierComing next

Qualifying new leads over WhatsApp — asking the first questions about budget, flat type and timing before a caller picks up.

Which flat size are you looking for?3 BHK, around ₹85L

Not live yet. It needs WhatsApp automation, which is coming next.

What isn’t AISome numbers should never be guessed.

Realty Desk uses AI where language is involved — calls, notes and questions. Where money and counts are involved, it uses your records and plain rules, and says so.

How we keep numbers honest
No AIForecastsWorked out by fixed rules from your own numbers, and labelled “No AI is used for these numbers”.
No AILead and enquiry countsCounted from records — new, already known and repeat — never estimated.
No AILead heatA lead shows “Not rated” until someone has actually spoken to the buyer.
No AICollectionsRaised, received and overdue come from demands and payments, not predictions.
FAQ

Questions about the AI.

What does the AI in Realty Desk actually do?

It transcribes recorded calls in Assamese, Bengali, Hindi and English; writes a summary, key points, next steps and the buyer’s mood; prepares a short Before-you-call brief; and answers plain-word questions about your own data through Ask Realty Desk.

Is Realty Desk an AI-powered CRM?

Realty Desk is a real estate operating system with AI used in specific places — calls, notes and questions. Counts, collections and forecasts are not AI: they come from your records and fixed rules, and forecasts are labelled as such.

What happens if the AI can’t transcribe a call?

The call says “Transcription unavailable”. Realty Desk never invents a transcript or a summary to fill the gap. The recording is still on the lead to listen to.

Can Realty Desk qualify WhatsApp leads with AI?

Not yet. The AI Qualifier depends on WhatsApp automation, which is coming next. It is not live today.

NextNumbers you can trustIntelligence without fiction: facts stay facts, and forecasts say they are forecasts.Continue →

Your real-estate operation has enough moving parts. They shouldn’t live in different systems.

See a lead enterget calledbecome a site visita bookingmove into collections
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